THE FINE PRINT

Privacy Policy

This Privacy Policy explains how BeauTeas ("we," "us," or "our") collects, uses, and shares personal information when you visit beauteas.com, create an account, place an order, subscribe, or chat with our AI assistant. We are committed to handling your information responsibly and giving you meaningful control over it.

Last Updated: 2026-07-14

1. Information We Collect

We collect the following categories of personal information:

  • Account information: your name, email address, and login credentials, managed on our behalf by our authentication provider.
  • Order and transaction information: the products you buy, your order history, and your shipping and billing addresses.
  • Payment information: your card details are collected and processed directly by our payment processor. We do not store full card numbers on our systems; we retain only limited details such as the card brand, the last four digits, and a payment reference.
  • Subscription information: the plans you enroll in and their status and renewal schedule.
  • AI assistant interactions: the messages you send to Chai, our shopping assistant, which are processed to generate responses and recommendations.
  • Approximate location: a coarse, city-level location derived from your network connection, used to tailor content such as shipping estimates.
  • Technical and usage data: information such as your browser type, device, and how you interact with the site, collected to operate and secure the service.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill your orders and manage your subscriptions;
  • Create and maintain your account and authenticate you;
  • Provide the AI assistant and personalize product recommendations;
  • Send transactional messages such as order confirmations, shipping updates, and review reminders;
  • Provide customer support and respond to your inquiries;
  • Detect, prevent, and address fraud, abuse, and security issues; and
  • Comply with our legal, tax, and accounting obligations.

3. Service Providers We Share Information With

We do not sell your personal information. We share it only with the service providers (processors) that help us operate the store, and only as needed to provide the service:

ProviderPurposeInformation involved
StripePayment processing and subscription billingPayment and billing details
ClerkAccount authentication and identity managementName, email, login credentials
ResendSending transactional emailName, email, order details
CloudflareWebsite hosting, database, media storage, and content deliveryData processed by the site
Cloudflare Workers AIPowering the Chai AI assistant and searchYour chat messages and related product context

We may also disclose information when required by law, to enforce our terms, or in connection with a business transfer such as a merger or acquisition.

4. Cookies and Tracking

We use cookies and similar technologies that are strictly necessary to operate the site, for example to keep you signed in and to maintain your shopping cart. We do not currently use third-party advertising or marketing tracking pixels. If that changes, we will update this policy and, where required, provide a cookie consent choice.

5. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy. Order and transaction records are retained for the period required by tax, accounting, and legal obligations (generally several years). Account information is retained while your account is active and is deleted or anonymized after you close your account or request deletion, unless we are required to keep it.

6. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Access / know: request a copy of the personal information we hold about you and how we use it;
  • Correction: ask us to correct inaccurate information;
  • Deletion: ask us to delete your personal information;
  • Portability: receive your information in a portable format;
  • Objection / restriction: object to or restrict certain processing; and
  • Withdraw consent: withdraw consent where we rely on it, without affecting processing already carried out.

California residents (CCPA/CPRA): You have the right to know, delete, and correct your personal information, and the right to opt out of the sale or sharing of personal information. We do not sell or share your personal information for cross-context behavioral advertising or for monetary or other valuable consideration, so there is no such opt-out for you to exercise. We will not discriminate against you for exercising your rights.

EU / UK residents (GDPR / UK GDPR): In addition to the rights above, you may lodge a complaint with your local data protection authority. We process your information on the legal bases of performing our contract with you, our legitimate interests in operating and securing the store, your consent where applicable, and compliance with legal obligations.

To exercise any of these rights, contact us using the details below. We will verify your request and respond within the time required by applicable law.

7. Data Security

We use administrative and technical safeguards, and rely on reputable providers, to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Children's Privacy

Our store is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, where appropriate, provide additional notice.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

BeauTeas
5504 S. Lilly Creek Ct.
Byers, CO 80103
Email: hello@beauteas.com

Need a hand?

If anything here is unclear, we're happy to explain.